The Sage Continues....
I had to setup another time for what I hoped was a different Comcast employee to come set up my freakin internet. Sure enough, someone came, this time someone with a little more class and a lot more knowledge of what his job actually entailed. After one hour, he did the job and did it right. Kelly was his name. He questioned if I was so dissatisfied with the job performance of the previous Comcast employee, why did I sign the invoice. Rather shocked, I stated, "I did not such thing!" I do believe Kelly was not at all shocked when I said that. He went on to say that the other employee had turned in a work order with my signature on it, stating he completed the job, the internet was working, and he left a cable and router at my apartment. So Kelly gets someone on the phone from the call center for Comcast. The lady verifies that I am being billed for a "missing router" and for already having my service installed. The bill was nearly $300!!! Ain't that some BULL $#@%$&*! Anywho, Kelly drafted a statement saying I didn't have the router or cable and that I did not have service already installed from the previous employee. So all is well now, except that idiot that came out previously....still a Comcast employee.

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